FAQS: Frequently Asked Questions

FAQs

Click here to view our Terms and Conditions.

How long does it take to see results?

Results vary based on factors like age, activity level, nutrition, sleep, and consistency.

Progress isn’t instant—it’s earned.

Clients who:

  • Follow the program

  • Stay consistent

  • Communicate with their coach

…will see steady improvements over time.

This is a long-term investment in your health. Patience and discipline matter.

What do I need to get started:

  • Recommended items:

    • Comfortable workout attire

    • Water bottle

    • Basic equipment (dumbbells, bands, etc. — optional)

    • Bodyweight scale or measuring tools (recommended)

    • Phone or laptop (for virtual clients)

    We adapt based on your setup.

What are your qualifications?

  • NASM Certified Personal Trainer

  • Corrective Exercise Specialist

  • Sports Nutrition Coach

  • 6+ years coaching experience

  • CPR & AED Certified (American Red Cross)

  • Bachelor’s in Health & Wellness

  • Associate’s in Business Administration

You’re working with a trained professional—not guesswork.

Do you work with injuries or medical conditions?

Yes.

We have experience working with a wide range of conditions including:

  • Back pain, joint issues, and injuries

  • Diabetes, hypertension, and cardiac-related concerns

  • Neurological and mobility limitations

Programs are adjusted based on your needs and limitations.

What forms of payment do you accept?

All services are billed through secure automatic monthly payments using credit or debit card (Stripe).

By enrolling, you agree to:

  • Recurring monthly billing (auto-pay)

  • Charges processed on the same date each month

  • No manual payments or cash accepted

This structure ensures:

  • Consistency in your training schedule

  • Reserved time slots

  • Uninterrupted progress

Failure to maintain active billing may result in paused or canceled services.

What happens if I terminate my program earlier than contract terms?

Early termination may result in a $100 fee, unless due to emergency or financial hardship.

Consistency matters—for your results and the structure of the program.

What is your cancellation policy?

  • 24-hour notice required for rescheduling

  • Late cancellations may be charged in full

Respecting time keeps the system running smoothly.

What is your refund policy?

  • Service refunds are case-by-case

  • Must contact directly to request

No-shows or lack of communication will not be refunded.

What is your return policy (products)?

  • Returns must be requested within 30 days

  • Processing may take time due to third-party fulfillment

Contact Us!